Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. --. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. These are two settings — Virus Safe and Child Safe. See. Stream from Virgin Media. com IMAP Port. Virgin Media; My Virgin Media; Shop;. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Here is a fun selection of some of the lies that Virgin Media have told us so far: It is your router settings at fault; It is your device settings at fault; It is your browser settings at fault; The websites are all blacklisted; Your IP has been banned from all those websites; It is your family safe settingsI'm sorry to hear you're also experiencing issues with the Child/Web Safe settings on your account. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. 168. on 27-07-2022 14:17. Kind Regards, Steven_LNot able to access websafe_setting page (able to go to update_profile page). Users can change their settings at any time in My Virgin Media. Should you still wish to use Child Safe then sign in here and: select Account settings > Online security > Websites. Access your bills, diagnose faults and manage your package. Virginmedia. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". It’s easy to turn on. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. Browse Virgin Media Virgin Media Community. 0 Replies 530 Views 0 Replies 530 Views QuickStart - Upgrading Fibre & TV to Hub 3. 8) and this will bypass the websafe filter. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Virgin Media's team are as ever silent on. Thanks,I spend a day looking at all the modem settings yesterday on the router and machine. These are two settings — Virus Safe and Child Safe. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Virgin Mobile. 4. Been trying to access my account so I can manage my Web Safe settings but when I try to access my account it tells me to complete my profile. Sorry to hear you're having issues with changing your web-safe settings online, we're here to assist with those. IMAP Security. Click here to view more details on content filters from Virgin Media’s Web Safe. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. You need to disable Web Safe. Take us with you in four easy steps. Toggle the button next to Child Safe option to turn it Off. Web Safe is not automatically turned on for customers who joined before this date. Any help appreciated. Manual configuration settings for email. 0. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Toggle the button next to Child Safe option to turn it Off. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . 1/help for specific device where Web Safe is not working. ++ Child Safe : Disabled ( this is the setting that is causing the VM DNS to intercept use of VPN & Conference calls etc )The IP Addresses shown (in bold text below) from nslookup result confirms query is against Virgin Media's DNS at 192. 255. 159. You may want to start by seeing what your site report looks like using a tool like Blocked. Options. VirginMedia. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Virgin Media and you have confirmed Child Safe is on. We would like to show you a description here but the site won’t allow us. You can find out more FAQs about Web Safe here. These are two settings — Virus Safe and Child Safe. Click on My Apps then Web Safe. Get NordVPN - the #1 VPN for Virgin Media. We'll be more than happy to assist from here!Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. I have been using Websafe for some time but I noticed this morning (about 7. 1 and all appears in order. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. I've been running the Virgin hub for a couple of years in modem mode without an issue with WebSafe. If your websafe option is off, then the toggle will be greyed out. And we don’t mean wrapping them in bubble wrap. For best protection, we recommend using Virgin Media Internet Security and Web Safe. For best protection, we recommend using Virgin Media Internet Security and Web Safe. 123 and 194. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. 🙂 I'm sorry to hear that you're still experiencing this issue. To check this, go to iOS settings > Local network > ON’. com IMAP Server. Virgin Media; My Virgin Media; Shop; Help;. 140 and not, the expected, 81. Web safe provides ultimate protection when using the internet. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care. Bypass Child Safe & Virus Safe. Forum; Apps. I am also experiencing the same issue. As a result images etc aren’t downloaded automatically. on 18-01-2023 20:59. Using the Virgin Media online account the Web Safe settings need to be set to : ++ VIrus Safe : Enabled. 24/7 email & live chat customer support. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. I am signed in to My Virgin Media and it. There's no firewall settings that I can see, and one time I got to see a page saying. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. resolved IP Address is 185. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHere is a fun selection of some of the lies that Virgin Media have told us so far: It is your router settings at fault; It is your device settings at fault; It is your browser settings at fault; The websites are all blacklisted; Your IP has been banned from all those websites; It is your family safe settingsI'm sorry to hear you're also experiencing issues with the Child/Web Safe settings on your account. In response to Graham_A. See. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereChild safe not working. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. on 05-07-2022 19:36. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos. These are two settings — Virus Safe and Child Safe. Hi Ryan, Thanks for posting and welcome to our community 🙂. That's all well and good, but it means people looking. See where this Helpful Answer was posted. Select the correct HDMI input for your box. SMTP Settings. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 9. Options. Hopefully when that thread concludes it will also resolve your issue. 220. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Click: My Apps. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks ago Contact the site operator for further help. You’ll pay nothing for 3 months (with no payment details. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIKHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. 168. We give all our customers a complete, market leading security package called Virgin Media Security,. e. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoContact the site operator for further help. Home Phone. My Virgin Media App. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. They come in all shapes and sizes, from stand-alone software. com 194. I've taken a look at the threads you hav. The VM forum team might be able to help. 1. 0 Kudos. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. If you see two software update options available, choose the one you want to install. I know for a fact there is a problem with the provider and not my laptop. on 10-06-2023 13:58. I’m sorry to hear of the issues that you’re having with your web safe settings at the moment. 8 and/or 1. Changing Virgin Media Web Safe Settings on Desktop/Laptop. 168. 123,8. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Joining in. If you’d like to change the. 24/7 email & live chat customer support. C:UsersPhilip>nslookup jamtec. VPNs we tested to unblock various forbidden resources. ) and blocked and allowed websites have disappeared completely. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. My Virgin Media App. virginmedia. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Any website unsuitable for children is blocked by default. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. Virgin Media Staff. 67. Then click on parental controls and then turn it on. I'm able to access online account and change the Web Safe Settings. All devices would need to be re-connected to the WiFi. Abdelmonem. If you changed the computer's network settings to use any Public DNS does that re-gain access. that you are wishing the adjust the Parental Controls of a mobile phone's data service ?It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. laptop. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. 168. com (connection reset error). Breaking down some broadband barriers 8. All seem okay. - 5280770 Browse Virgin Media Virgin Media CommunityHi there, thank you all for your help. 162. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. changes not being saved. Kind Regards, Steven_LQuickStart, set up and connections. 48. 67. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. pc. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Thanks. Click on Plan and device. Add a new username and password. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Chatter and natter. 140Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Switched On Families. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018; EGX T&Cs in Announcements 15-09-2017;Forum Team. If you changed the computer's network settings to use any Public DNS does that re-gain access. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. We give all our customers a complete, market leading security package called Virgin Media Security,. What specific content can I restrict?Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 1. In response to Graham_A. How to Access Virgin Media Hub settings in the modem-only mode The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Working for me on a VM connection (both with VM's DNS and OpenDNS). 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. 0. Once logged in you will see 2 filters; Virus Safe and Child Safe. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Learn moreHi. resolved IP Address is 185. Here are our top tips to help you on your way. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. When prompted, enter the settings. com 9. To access your Virginmedia. These are two settings — Virus Safe and Child Safe. Thanks TimWatch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. My Virgin Media, making managing your account easier with all your information in one place. Options. The Gamer Lounge. Virgin Phone Switchover. 100. Virgin Media. web safe. 6 - 6. Browse Virgin Media Virgin Media Community. What is Child Safe? Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. If you see two software update options available, choose the one you want to install. Forum; Apps. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. 25-02-2023 13:20 - edited 25-02-2023 13:25. ' The child safe settings are on and correctly configured. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Virgin Media Internet Security comes with some great features, such as Parental Controls and safe Banking. However now it seems that randomly everything deactivated (thanks Virgin!) - when I turn it back on I can select Categories and save. Reply. Here you’ll find all the help you need for Virgin Media related problems and issues. Where you put your Hub can sometimes affect its wireless performance. Superstar. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Here you’ll find all the help you need for Virgin Media related problems and issues. Why have I received a Virgin Media Child Safe settings or Virgin Media Virus Safe settings message? Virgin Media has switched on your parental controls by default. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Click: My Apps. 99. Thanks,Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. . The Web Safe settings are in the Virgin Media online account ( not the Hub's menus ) Account settings >>> Online Security where we have :-. Faced. Virgin Media. All Rights ReservedClick on Manage Web Safe Switch on Child Safe Adjust the settings according to the level of protection you want Click Apply For more tips on how to keep your kids safe online,. 1. Please enter your email. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. 0. type roblox. on 13-06-2022 11:42. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Choosing your Web Safe settings Web Safe is of course up to you, and there may be situations where you don't need it. View Apps > Web Safe > manage your Web Safe settings - takes. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. 65% of young people aged 11-16 are in favour of the. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Then follow the instructions on screen to finish your set up. AFAIK Web Safe setting cannot be configured through Hub. Login in the the Virgin Media online account and try the to enable websafe. It happens, and mine is listed on 3 at the time I write this, and it's from a previous user of the IP address. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Login to the Virgin Media online account and check the Web Safe settings. 168. Child Safe not working in Security matters 3 weeks ago; Child Safe Not Working in Security matters 4 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; Child safe locks auto- enabled can’t change? in Security matters 17-10-2023; I can't seem to change the settings for Websafe. 140 and not, the expected, 81. . The Gamer Lounge. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Virgin Phone Switchover. Find out more here. nslookup protonvpn. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Click: My Apps. One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. Virgin Media. 222 and 208. com Address: 185. You can change this by clicking on the toggle to switch on or off when needed. have tried this page, but that also is stuck. Usually, malware is installed accidentally. Information on how to use Web Safe can be found here. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Login to the Virgin Media online account and check the Web Safe settings. The settings vary with each ISP, but most offer some or all of the following options: Timer. The Virgin Media online account that shows the bill / package does not provide access to the Hub's WiFi settings, but it does provide access to the Web Safe settings where Virus Safe can be Enabled and Child Safe should be Disabled to enable access to Office VPN / Conf Calls / Social Media & Messenger apps. 4. Doesn't work in Igconito, Chrome Browser, Edge or Safari. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Bypass Child Safe & Virus Safe. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Thank you for the help. I have just had VM broadband installed. Use a vpn or change your device dns settings to Cloud flare in the meantime. Click Apply. 8. Activate Web Safe. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. I have the same problem as well, I have just checked my online security controls and it's all turned off. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. QuickStart, set up and connections. 2 Log in to your Virgin Media account using your email address and password. This is a fast and very easy trick that can work even if you're not a Virgi. We give all our customers a complete, market leading security package called Virgin Media. You can find out more FAQs about Web Safe here. 9. The iPhone can access recordings, but the 2 iPads cannot. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. on 06-05-2023 22:30. Options. Hello. 0 Kudos. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 For best protection, we recommend using Virgin Media Internet Security and Web Safe. 168. The WebSafe issues started a few weeks ago. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. We think it’s a great way for you to control what your kids see on the web. Open a Web browser (e. Follow these easy steps: 1. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Any website unsuitable for children is blocked by default. Any website unsuitable for children is blocked by default. 0 Replies 552 Views 0. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. Tech Chatter. We hope that helps. Self Care VideosThere are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Child Safe is easily customisable by clicking on the Categories,. on 21-03-2023 15:29. Go to Settings > General, then tap Software Update. 67. try going to if Web Safe is on this site should be blocked. Changes to our Acceptable Use Policy for Virgin Media Mail. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Users can change their settings at any time in My Virgin Media. What’s more, it’s compatible with all. Child Safe is easily customisable by clicking on the Categories, Websites or Set timer filters, so that you can control the level of protection. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. 9. Tap Install Now. on 23-05-2023 15:19. Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. You can manage the Child Safe settings for your family in the Account Settings section of My Virgin Media. 8 & 8. Child Safe: Disabled - When Enabled this settings blocks VPNs / Teleconfs / Messenger Apps via DNS redirection. 168. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Please try again later. I've wasted hours trying to do this and can't find anything anywhere that is remotely helpful. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Select the Settings cog in the top right-hand corner. Site was glitchy earlier this afternoon but now seems to be work. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. com under Blocked Websites section and then select Add. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. e. 1 on your browser. How to access advanced settings. Welcome to Virgin Media’s help and support page. If this happens, check Virgin Media Web Safe settings and ensure they don’t block access to PureVPN or VPN websites. Virgin Media. For some like you the selected setting in the VM Account is not reflected in the functioning of the VM DNS. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. If it was a scam, they will be able to help and protect you from falling victim to fraud. Forum; Apps. Legal ; Modern slavery statement ; Sitemap ; Contact us ; Our Cookies ; Virgin Media and O2 ; Keeping children safe online. 5. 3 Once logged in, select ‘My apps’ tab’. com). We recommend keeping Virus Safe on. VPN Apps for all devices and unlimited simultaneous connections.